EXAMINING THE MOTIVATION-PERFORMANCE LINK AMONG CONSTRUCTION EMPLOYEES IN WESTERN CAPE, SOUTH AFRICA
Volume 2, Issue 1, Pp 8-17, 2025
DOI: https://doi.org/10.61784/adsj3007
Author(s)
Ndukuba Samuel Nnadoziem1*, Uwa Chukwunonso Aghaegbulam2
Affiliation(s)
1Department of Civil Engineering and Geomatics, Cape Peninsula University of Technology, Cape Town, South Africa.
2Department of Mechanical and Mechatronics Engineering, Tshwane University of Technology, Pretoria, South Africa.
Corresponding Author
Ndukuba Samuel Nnadoziem
ABSTRACT
The construction industry, serving as a cornerstone in economic development, necessitates a comprehensive understanding of the determinants influencing the productivity of construction workers. This study delves into the motivating drivers and challenging factors impacting construction workers' productivity in Western Cape, South Africa. The research context underscores the pivotal role of motivation in augmenting worker productivity while acknowledging the adverse effects of challenging elements on job satisfaction and overall project success. Employing a survey research design, the study focused on 200 construction professionals in the Western Cape Province, South Africa. A stratified proportional random sampling technique was employed to ensure a representative sample of 200 participants and only 146 were retrieved. The data collection process encompassed a structured questionnaire, covering demographic characteristics, motivation, and factors influencing productivity. Rigorous analyses, including mean and standard deviation and Pearson Product Moment Correlation, were conducted using the Statistical Package for Social Sciences (SPSS) software, facilitating a systematic examination of the collected data. The noteworthy findings highlight the significance of factors such as recognition by authority, responsibility, provision of healthcare services, working conditions, transportation facilities, promotion opportunities, error tolerance, salary increments, adherence to company policies, and participation in decision-making processes as significant motivators. Conversely, challenges such as lack of cooperation among fellow workers, unfair reward practices, lack of appreciation for job performance, poor supervision, irregular salary payments, inadequate safety measures, lack of respect by supervisors, presence of incompetent crew members, and repetitive tasks were identified. This research highlights the drive relationship between motivation and productivity in the construction industry which emphasises the need to focus on motivational factors that improve productivity problems. In conclusion, it is stated that improving worker motivation and, by extension, productivity in the construction sector, requires addressing both challenging and motivating factors. Construction companies may create a productive and motivating environment for employees by implementing practice strategies such as guaranteeing safety, enhancing supervision, encouraging justice and respect, offering sufficient training, recognising accomplishments, and promoting teamwork. The research findings have significant implications for the Western Cape's construction firms and other industries, as they can help guide the development of motivational strategies that will increase worker output and project success.
KEYWORDS
Construction employees; Motivation; Performance; Western cape
CITE THIS PAPER
Ndukuba Samuel Nnadoziem, Uwa Chukwunonso Aghaegbulam. Examining the motivation-performance link among construction employees in western cape, South Africa. AI and Data Science Journal. 2025, 2(1): 8-17. DOI: https://doi.org/10.61784/adsj3007.
REFERENCES
[1] Alaloul WS, Musarat MA, Rabbani MBA, et al. Construction sector contribution to economic stability: Malaysian GDP distribution. Sustainability, 2021, 13(9): 5012.
[2] Owolabi J D, Ogunbodede E F, Afolabi A O. The Role of Leadership in Motivating Construction Workers in Nigeria. Journal of Construction in Developing Countries, 2020, 25(1): 33-50.
[3] Dixit S, Mandal SN, Thanikal JV, et al. Study of significant factors affecting construction productivity using relative importance index in the Indian construction industry. In E3S web of conferences, EDP Sciences, 2019, 140: 09010.
[4] George M L. Worker motivation and productivity in the construction industry. Journal of Construction Engineering and Project Management, 2019, 9(2): 17-27.
[5] González Navarro F, Selva Olid C, Sunyer Torrents A. The influence of total compensation on job satisfaction. Universitas Psychologica, 2022, 20: 1-15.
[6] Zong Z, Long T, Ou Y, et al. Dual-path influence of risk perception on construction workers’ safety participation and the moderating role of mindfulness. Journal of Construction Engineering and Management, 2025, 151(1): 04024194.
[7] Sitopu YB, Sitinjak KA, Marpaung FK. The influence of motivation, work discipline, and compensation on employee performance. Golden Ratio of Human Resource Management, 2021, 1(2): 72-83.
[8] Paais M, Pattiruhu JR. Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics and Business, 2020, 7(8): 577-588.
[9] Nguyen GN, Mani V, Kha M, et al. Supply chain social responsibility in labour-intensive industries: a practitioner’s perspective. Production Planning & Control, 2023, 34(4): 371-390.
[10] Zhong Y, Li Y, Ding J, et al. Risk management: Exploring emerging Human Resource issues during the COVID-19 pandemic. Journal of Risk and Financial Management, 2021, 14(5): 228.
[11] Locke E A, Latham G P. What should we do about motivation theory? Six recommendations for the twenty-first century. Academy of Management Review, 2004, 29(3): 388-403.
[12] Al-Abbadi GMD, Agyekum-Mensah G. The effects of motivational factors on construction professionals productivity in Jordan. International Journal of Construction Management, 2022, 22(5): 820-831.
[13] Emmanuel N, Nwuzor J. Employee and Organisational Performance: Employees Perception of Intrinsic and Extrinsic Rewards System. Applied Journal of Economics, Management and Social Sciences, 2021, 2(1): 26-32.
[14] Bussin MH, Serumaga-Zake P, Mohamed-Padayachee K. A total rewards framework for the attraction of Generation Y employees born 1981–2000 in South Africa. SA Journal of Human Resource Management, 2019, 17(1): 1-14.
[15] RAMYA S, VANITHAMANI M. THE POWER OF EMPLOYEE RECOGNITION: BUILDING A CULTURE OF APPRECIATION IN THE WORKPLACE. JOURNAL OF TECHNICAL EDUCATION, 2023, 109: 109.
[16] Ihemereze KC, Eyo-Udo NL, Egbokhaebho BA, et al. Impact Of Monetary Incentives on Employee Performance In The Nigerian Automotive Sector: A Case Study. International Journal of Advanced Economics, 2023, 5(7): 162-186.
[17] Ogunsanmi O. Enhancing motivation and productivity in construction firms: A case study of selected construction firms in Nigeria. Journal of Construction in Developing Countries, 2018, 23(2): 123-138.
[18] Atnafu A, Hailemariam T, Endehabtu BF, et al. Implementation Outcomes of Performance Based Non-Financial Incentive: using RE-AIM framework. Ethiopian Journal of Health Development, 2023, 37(1).
[19] Ihensekien OA, Joel AC. Abraham Maslow's Hierarchy of Needs and Frederick Herzberg's Two-Factor Motivation Theories: Implications for Organizational Performance. Romanian Economic Journal, 2023, 26(85).
[20] Acquah A, Nsiah TK, Antie ENA, et al. Literature review on theories of motivation. EPRA International Journal of Economic and Business Review, 2021, 9(5): 25-29.
[21] Maksum I. Integration of Needs into a Qur’an Perspective Using Maslow and Herzberg's Motivation Theory. Saudi Journao of Humanities Social Science, 2021, 6(9): 354-362.
[22] Rojas M, Méndez A, Watkins-Fassler K. The hierarchy of needs empirical examination of Maslow’s theory and lessons for development. World Development, 2023, 165: 106185.
[23] Stephen J. Broadening the Path to Self-Actualization through Systematic Changes to Maslow's Hierarchy of Needs (Doctoral dissertation), 2023.
[24] Yousaf S. Dissection of Herzberg's Two-Factor Theory to Predict Job Satisfaction: Empirical Evidence from the Telecommunication Industry of Pakistan. Lahore Journal of Business, 2020, 8(2).
[25] Tezel MS. Herzberg’s Two-Factor Theory, and knowledge workers’ motivation and job satisfaction: a study on academicians at foundation universities (Master's thesis, I??k üniversitesi), 2023.
[26] Sugathadasa R, De Silva, ML Thibbotuwawa, et al. Motivation factors of engineers in private sector construction industry. Journal of Applied Engineering Science, 2021, 19(3): 794-805.
[27] Lakshitha M, Sugathadasa PRS, Bandara KACP, et al. MOTIVATION FACTORS OF ENGINEERS IN PRIVATE SECTOR CONSTRUCTION INDUSTRY. Journal of Applied Engineering Science, 2021, 19(3): 794-805.
[28] Lee B, Lee C, Choi I, et al. Analyzing determinants of job satisfaction based on two-factor theory. Sustainability, 2020, 14(19): 12557.
[29] Ganesh R, Liu Y. Employee satisfaction in the sales department of the automobile industry in Beijing, China: an approach with Herzberg's two-factor theory. International Journal of Services, Economics and Management, 2022, 13(1): 57-77.
[30] Jeelani I, Gheisari M. Safety challenges of UAV integration in construction: Conceptual analysis and future research roadmap. Safety Science, 2021, 144: 105473.
[31] Prodanova J, Kocarev L. Is job performance conditioned by work-from-home demands and resources?. Technology in Society, 2021, 66: 101672.
[32] Kumari K, Barkat Ali S, Un Nisa Khan N, et al. Examining the role of motivation and reward in employees’ job performance through the mediating effect of job satisfaction: An empirical evidence. International Journal of Organizational Leadership, 2021, 10(4): 401-420.
[33] Baqir M, Hussain S, Waseem R, et al. Impact of reward and recognition, supervisor support on employee engagement. American International Journal of Business and Management Studies, 2020, 2(3): 8-21.
[34] Manoharan K, Dissanayake P, Pathirana C, et al. Assessment of critical factors influencing the performance of labour in Sri Lankan construction industry. International Journal of Construction Management, 2023, 23(1): 144-155.
[35] Hamza M, Shahid S, Bin Hainin, et al. Construction labour productivity: a review of factors identified. International Journal of Construction Management, 2022, 22(3): 413-425.
[36] Chien GC, Mao I, Nergui E, et al. The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia. Journal of Human Resources in Hospitality & Tourism, 2020, 19(4): 473-495.
[37] Olanrewaju AL, Lee AHJ. Investigation of the poor-quality practices on building construction sites in Malaysia. Organization, Technology and Management in Construction: an International Journal, 2022, 14(1): 2583-2600.
[38] Turner CJ, Oyekan J, Stergioulas L, et al. Utilizing industry 4.0 on the construction site: Challenges and opportunities. IEEE Transactions on Industrial Informatics, 2020, 17(2): 746-756.
[39] Xing X, Zhong B, Luo H, et al. Effects of physical fatigue on the induction of mental fatigue of construction workers: A pilot study based on a neurophysiological approach. Automation in Construction, 2020, 120: 103381.
[40] Greco M, Grimaldi M, Locatelli G, et al. How does open innovation enhance productivity? An exploration in the construction ecosystem. Technological Forecasting and Social Change, 2021, 168: 120740.
[41] Sun M, Zhu F, Sun X. Influencing factors of construction professionals’ burnout in China: a sequential mixed-method approach. Engineering, Construction and Architectural Management, 2020, 27(10): 3215-3233.
[42] Famakin IO, Aigbavboa C, Molusiwa R. Exploring challenges to implementing health and safety regulations in a developing economy. International Journal of Construction Management, 2023, 23(1): 89-97.
[43] Ebekozien A. Construction companies’ compliance to personal protective equipment on junior staff in Nigeria: issues and solutions. International journal of building pathology and adaptation, 2022, 40(4): 481-498.
[44] Ayodele OA, Chang-Richards A, González V. Factors affecting workforce turnover in the construction sector: A systematic review. Journal of Construction Engineering and Management, 2020, 146(2): 03119010.
[45] Dodanwala TC, Santoso DS, Yukongdi V. Examining work role stressors, job satisfaction, job stress, and turnover intention of Sri Lanka’s construction industry. International Journal of Construction Management, 2023, 23(15).
[46] Nardi PM. Doing survey research: A guide to quantitative methods. Routledge, 2018: 2583-2592.
[47] Lu Y. Motivation factors influencing construction workers' productivity: A comparative analysis. Construction Management and Economics, 2020, 38(5): 431-446.
[48] Choudhry R M. Factors affecting motivation of construction professionals: A comparative study of the UK and Pakistan. Journal of Construction Engineering and Management, 2017, 143(10).
[49] Odeh A M, Battaineh H T. Factors influencing workers’ productivity in the building construction projects: The case of the Gaza Strip. Journal of Engineering, Project, and Production Management, 2016, 6(2): 69-82.
[50] Olanrewaju OI, Bello AO, Semiu MA, et al. Critical barriers to effective communication in the construction industry: evidence from Nigeria. International Journal of Construction Management, 2024: 1-19.
[51] Bakri S. Safety as a demotivating factor in construction projects: A case study of Yemen. Journal of Engineering, Design, and Technology, 2019, 17(2): 383-397.
[52] Odeyinka H A, Kaka A P. Influence of social factors on Productivity of building construction workers in Nigeria. Journal of Construction Engineering, Project, and Management, 2015, 5(2): 49-59.
[53] Zhang H. Motivating construction workers in China: The role of supervisory support, intrinsic motivation, and extrinsic motivation. International Journal of Project Management, 2016, 34(2): 311-318.