Author(s)

Lei Zhang, SiSi Li, ZiYang Wang, WenHui Lu^*

Affiliation(s)

Shanghai Municipal Hospital of Traditional Chinese Medicine, Shanghai University of Traditional Chinese Medicine, Shanghai 200090, China.

Corresponding Author

WenHui Lu

ABSTRACT

Objective: To construct an informatics-integrated Traditional Chinese Medicine (TCM) preventive treatment service model and evaluate its effectiveness in improving service efficiency, patient compliance, satisfaction, and health outcomes. Methods: Based on the TCM preventive treatment concept, a digital service model was designed, incorporating intelligent constitution identification, personalized intervention, remote follow-up, and real-time monitoring, implemented using a B/S architecture and cloud deployment. A randomized controlled study was conducted at our hospital’s preventive treatment clinic from June 2024 to February 2025, involving 216 sub-health patients (aged 18–65 years) randomly assigned to an informatics service group (n=108) or a traditional service group (n=108). Evaluation metrics included service efficiency, follow-up completion rate, compliance, satisfaction, and sub-health improvement rate, analyzed using t-tests and χ2 tests. Results: The informatics group outperformed the traditional group in constitution identification accuracy (90.4% vs. 82.1%, P<0.05), follow-up completion rate (92.5% vs. 69.3%, P<0.001), compliance (89.7% vs. 74.2%, P=0.003), satisfaction (95.4% vs. 78.7%, P<0.001), and sub-health improvement rate (86.1% vs. 72.3%, P=0.009), with a 40.1% increase in service efficiency (P<0.001). Conclusion: This informatics-integrated service model significantly enhances service efficiency and patient health management, providing practical evidence for the modernization of TCM preventive treatment.

KEYWORDS

TCM preventive treatment; Informatics technology; Personalized intervention; Service efficiency; Health management

CITE THIS PAPER

Lei Zhang, SiSi Li, ZiYang Wang, WenHui Lu. Construction and preliminary application effectiveness of an informatics-integrated traditional Chinese medicine preventive treatment service model. World Journal of Information Technology. 2025, 3(2): 61-67. DOI: https://doi.org/10.61784/wjit3035.

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